Information sharing and performance management made easy

Business processes for information sharing are inextricably linked with everyday life in a local authority. Whether you need to collect data for a regional or central government initiative or provide an accurate picture of operations to senior management, you will need a means of extracting information from source systems, remapping and summarising before delivering and presenting to the target audience.

We are currently working with local authorities to help share information between departments, between departments and senior management and between organisations. Our Performance solution package allows you to rapidly extract and combine data from different source systems and then remap, analyse and share the results via the web in a secure system environment..

We help you deliver:

	CPA & BVPI figures and analysis
	Performance management
	Information exchange with other systems
	Greater transparency within your organisation
	A centralised and reusable platform for information collection, analysis and delivery
	Improved business processes

Rapid deployment

Our Performance solution allows you to get up and running in days, not months. Data can be selected for collection from practically any source system, combined and then remapped for analysis, publication and distribution.

Proactive monitoring of data quality has two benefits. The first is to ensure that the data being collected is complete and accurate. The second is that it very often raises usage issues with underlying systems which can then be remedied quickly and efficiently. An example of this is when fields are not entered correctly or possibly not input at all.

We provide you with reports that instantly summarise the quality of data in underlying systems. The summaries can be drilled into to view individual cases for easy identification and location within the source system

Because the Performance solution is entirely web-based, the quality reports are available to all members of staff from their browsers, encouraging departments to proactively monitor and correct their data.

Our Performance solution provides you with easy to use, yet powerful report design capabilities allowing you to analyse your information the way you need to. From tabular reports through to fully interactive dashboards with animated charts and drilldown to detailed statistics, you have complete control.

Whether you need to provide figures for your CPA or BVPI reports, or wish to improve productivity and service quality by setting internal team and departmental performance targets, the Performance solution helps you achieve your objectives.

Do you have a requirement to exchange data with another system? An example of this is a requirement to extract anti-social case information from a number of systems for upload into a central system. The system might be located within your authority or you may need to deliver the information to another organisation. The Performance solution can be used to automatically publish case-level extracts to other systems in a controlled and security environment.

Improved business processes

Our Performance solution tackles two common issues identified by local authorities.

Firstly, the entire process - from information capture through to analysis and publication is fully automated, freeing up staff time and eliminating errors due to manual processes.

Secondly, once configured, the information can be used for multiple projects. For example, environmental indicators can be analysed at the departmental level, or combined with other information as part of a strategic view of the organisation or CPA/BVPI data extraction.

Reporting platform

At the heart of all our solutions lies our own integrated-reporting platform, DART. By choosing our Performance solution, you automatically receive all the benefits of one of the most advanced, yet simple to use reporting platforms on the market. The platform is completely browser-based allowing access from any available terminal in your organisation.

Shared services. The shared service agenda is a key factor when choosing new solutions and because all our solutions are built on the same reporting platform, there is an immediate training cost benefit when you purchase more than one solution from us. Alternatively, you can use the reporting platform yourself to provide reports from other systems. Authorities are adopting DART as their corporate-wide reporting solution and using it to provide a single point of service for all report data within their organisation.

Summary

Performance solution provides a single point of service for extracting, summarising and sharing information within and outside of your organisation. Performance solution improves business processes though automation and promotes greater transparency of performance statistics within a secure environment.

Features at-a-glance

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