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DART Query Form

Please use the following form for any customer support related issues with DART. Alternatively, you can e-mail us via the Contact us page.
Site / company name: *
Contact name: *
Contact job title:
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Contact e-mail: * Please provide your e-mail address if you wish to receive a copy of the query. Note that some e-mail providers e.g. Hotmail may move your copy of the e-mail to your spam folder.
Contact telephone: *
Query type: *
Title (Summary of problem): *
Description: * Please provide us with as much information as possible to help us solve the query.
Date(s) / Time(s)
when issue occurred: Please enter some dates and times that any problems occured to help us identify the issue.
Have there been any recent environment changes to the system: Please specify if any changes have been made to the environment which may affect DART e.g. Active Directory, Hardware changes.
Is the issue specific to one client?: *
Is the issue specific to one report?: *
Is the issue specific to one user account?: *
Is the issue intermittent?: * Specify yes if the issue does not occur constantly, and no if it occurs all the time.
Attach file / screenshot:
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