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DART is an easy to use, highly functional, multi-purpose reporting solution,
able to connect to any other system. The system is fully browser-based enabling reports
to be published for viewing by individual users, departments, management, members and even
the general public. DART is both affordable and able to be deployed without a major project
or significant consultancy effort.
DART is used within departments to obtain better operational reporting; by managers
to monitor quality and efficiency; and by directors to drive targets and
performance reporting.
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DART provides...
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A Single Point of Service...
DART provides a single point of service to all parts of the organisation through its
fully browser-based interface which provides instant access to reports on multiple systems
from any location, all via the same application.
The single point of service supports greater transparency across the organisation by making
reports available to users from different departments without the need for training in
specific departmental reporting products.
Training overheads are reduced and reporting skills become fully transferable between
departments.
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A management tool...
Dashboards provide management, directors and members with key performance indicators
and quality reporting from systems across your organisation. Drilldown through intermediate
summaries, and right down to the fine detail, allows figures to be fully explored.
Management can access regular reports directly, on-demand, without having to request
information from departments or wait for reports to be emailed or printed and dispatched,
drastically reducing the number of reports circulated manually throughout the organisation.
Ad hoc enquiries can be quickly and easily launched to satisfy urgent needs for information.
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A departmental tool...
Reports are designed with a unique, genuinely easy to use interface that allows reports and
dashboards to be created quickly, checked, and then made available with minimal training or
reliance on IT.
Reports can be published within DART directly, saving the time and expense of delivering
reports via email, manually or by other methods.
Alphametrics can supply custom connectors to legacy and in-house built systems.
In-house system connection can enhance your reporting capabilities and allow departmental
users to perform everyday report adjustments without the need to burden IT staff with report
development. Legacy systems can be opened up and made available for reporting to department
staff or senior management, extending their life within the organisation.
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An IT tool...
The product features a central area for the task of system connectivity, data description,
and data linkage, allowing the IT department to specialise in connecting and describing
system data, rather than report design.
The data description level enables users to be presented with data which is meaningful
to them thus making report creation easier and reports less prone to error.
DART has multi-level security which ensures that connections, data, report design, and
reports themselves can all be protected at a detailed level so that only the right people
can access or change data and reports.
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A public tool...
DART’s ‘Open Access’ facility enables publication of reports for anonymous access over
the Internet thus, for example, allowing the public to access performance and quality
reports directly.
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Read more about DART
Contact Centre Solution
Performance Solution
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